1.Q:What is the machine warranty? A:one year. 2.Q:Does your machine with CE certificate? A:Yes, issued by Italian organization 3.Q:What is the production time while placing order? A:About20 days 4.Q:What is the delivery time? A:15-30days after get the payment. 5.Q:Can your company handle shipping for customers? A:Yes, just give us destination sea port or container yard 6.Q:Does the packing strong? A:Yes, all packages are double-checking before delivery 7.Q:How about after-sales service process? A: We offer life time A.S.S. Please feel free to contact after-sales department. 8.Q:Are you manufacturer or trading company? A: we are manufacturer. 9.Q:Do you have machines in stock? A: for standard model, we have a large quantity in stock. For special model, we need 20-30 days to produce it for you. 10.Q:Do you inspect machines before packing? A:Of course we do.we have QC department to debug the machine before packing 11.Q:What’s the payment term? A:T/T 30% in advance, the balance paid before delivery. We also accept payment via West Union and L/C. 12. Q: Do you accept factory visiting? A: We are highly greeting for your visiting. |